Privacy Policy

Privacy Policy for HexaLoop IT

Effective Date: 2/1/2025

  1. Introduction

At HexaLoop IT Agency, we prioritize your privacy and are committed to keeping our clients and visitors safe with our digital services. Your trust is important to us! This Privacy Policy explains how we collect, use, share, and protect both personal and non-personal information.

It also emphasizes our compliance with relevant legislation such as GDPR and CCPA, and adherence to Google Ads policies. By using the HexaLoop IT website (https://hexaloopit.com) and services, you consent to the practices described in this policy.

  1. Information We Collect

We collect the following types of information:

  1. Personal Information:
  • Name
  • Email address
  • Phone number
  • Company name
  • Billing information
  1. Non-Personal Information:
  • IP address
  • Browser type
  • Device information
  • Geolocation data
  • Website usage data (via cookies and tracking tools)
  1. Advertising Data:
  • Keywords and search terms
  • Conversion data from Google Ads campaigns
  • Audience demographics and interests
  1. How We Collect Information
  • Directly from you through forms on our website, emails, or phone calls.
  • Automatically through cookies, tracking pixels, and similar technologies.
  • From third-party tools, including Google Ads, Google Analytics, and related platforms.
  1. Use of Collected Information

We use the information for the following purposes:

  • Service Delivery: To create, manage, and optimize digital marketing campaigns, including Google Ads.
  • Performance Analysis: To analyze campaign performance, audience behavior, and website traffic.
  • Personalization: To deliver tailored ads and improve user experience.
  • Compliance: To ensure compliance with Google’s advertising policies and applicable laws.
  1. Sharing and Disclosure of Information

We may share information with the following parties:

  • Google Ads and Analytics: Google Ads and Analytics: Essential tools for effectively implementing and continuously improving advertising campaigns.
  • Third-Party Vendors: Tools or partners who assist in campaign management and analytics.
  • Legal Authorities: Legal Authorities: We may share your information to comply with the law or protect our rights. Third Parties: We’ll share it with your consent or for business transactions, like mergers. Your privacy matters to us!

Your personal information is safe with us! We never sell or rent it to third parties for marketing without your explicit consent. We value your privacy.

  1. Use of Cookies and Tracking Technologies

Cookies and comparable technologies are used for the following purposes:

  • To enable remarketing and personalized advertising via Google Ads.
  • To track conversions and ad interactions.
  • To gather aggregated website analytics.

Users can manage cookie preferences through their browser settings or opt out of personalized ads via the Google Ads Settings page.

  1. Data Retention

We retain collected data as follows:

  • Personal information: Retained for as long as necessary to fulfill the purpose for which it was collected.
  • Advertising data: Retained in line with Google’s data retention policies and relevant legal requirements.

We make sure to securely delete or anonymize any data that we no longer need, keeping your privacy safe and sound!

 8. Data Security

We implement industry-standard measures to protect data, including:

  • Encryption during transmission and storage.
  • Secure access controls to restrict unauthorized access.
  • Regular security audits and updates.
  1. User Rights

 Under the current data protection laws, you have some great rights that we want you to know about:

 

  • Access: Request a copy of your data.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request the deletion of your data.
  • Opt-out: Withdraw consent for certain types of data processing, such as personalized advertising.

If you’d like to exercise these rights, please reach out to us at privacy@hexaloopit.com.

  1. International Data Transfers

If data is transferred outside your country, we ensure adequate protections, such as compliance with GDPR Standard Contractual Clauses or similar safeguards.

  1. Compliance with Google Policies

HexaLoop IT strictly adheres to Google’s advertising policies, including:

  • Transparent use of remarketing and audience targeting.
  • Avoiding collection of sensitive data without explicit consent.
  • Following guidelines for personalized and interest-based advertising.
  1. Changes to the Privacy Policy

We may update this Privacy Policy periodically. All updates will be posted on our website along with the current effective date. We encourage users to review this policy on a regular basis.

  1. Contact Information

For any query or concerns about this Privacy Policy, please contact us:

Email: info@hexaloopit.com

Phone: 01707145467

Mailing Address: Sector -18, Uttara – Dhaka-1230, Bangladesh

By using HexaLoop IT’s services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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